We believe in making Hassle Free ‘Product Return’
The step-by-step guide for returning a product will elucidate the nuances and enrich the customer’s experience.
Conditions for Return:
- If the delivered product is damaged/defective or a mismatch, then the customer may request a Return Authorization (RA) number within 15 days of the original delivery date
- Product Return will be permitted only through a Return Authorization (RA) number
- Post issuance, RA number will expire within 7 days. Hence, we encourage our customers to return the product at the earliest
- Goods returned without a valid RA number will not be processed for refunds and may face an additional levy
- Goods returned without any defect/damage or a mismatch are subject to a restocking fee (25% of item price)
Shipping for Return: